We offer refund/exchange within the first 10 days from the date of your purchase. If 10 days have passed since your purchase, you will not be offered a return, exchange, or refund of any kind. To be eligible for a return or exchange:
(i) The purchased item should be unused and in the same condition as you received it.
(ii) The item must have original packaging.
(iii) If the item you purchased was on sale, it may not be eligible for return/exchange. Further, only such items are replaced by us (based on an exchange request) if found defective or damaged.
You agree that there may be certain categories of products/items exempted from returns or refunds. These categories will be identified at the time of purchase. For exchange/return requests, once your returned product/item is received and inspected, we will notify you by email about the receipt of the returned/exchanged product. If approved after a quality check, your request will be processed in accordance with our policies.
